Questions & Answers

Does Begonia's Beauty have a return policy or exchange policy?

Begonia's Beauty is pleased to offer the highest standard of customer service however there is a "No Return, No Refund" policy.

How long does shipping usually take?

 All domestic orders would be shipped out the next business day for a fee, unless due to unforeseen circumstances.

(Please allow 1-3 business days for processing and 3 - 5 business days for shipping).

How may I contact you?

Any questions and inquiries can be forwarded to

Please note due to COVID shipping times may be delayed*


This policy covers how we use your personal information. We take your privacy SERIOUSLY and will take all measures to protect your personal information.


What Information Do We Collect?

We only collect information that we need that is related to your order. This includes your:
– Billing Address
– Shipping Address
– Email Address
– Credit Card Information

In addition we also collect information on your IP address, browser type, and Refer URL data. We use this data to prevent hacking attempts, help us know what web browsers people are using, and find out where our visitors are coming from so that we can improve our marketing.


How Is My Information Used?

Your information is only used to fill your order. We do not sell or redistribute your information to ANYONE.


Security and Storage

Only your order data billing, shipping, and order contents data is stored on our server. This information is encrypted using a Secure Sockets Layer before it is transmitted over a web server. We do not store your Credit Card data. 

Cookies and Browser Information

Cookies are small files that reside on your computer and allow us to recognize you on your next visit or store your shopping cart contents. We use them only to track this information.

By purchasing from begonia beauty you agree to all policies

© 2020 Begonia's Beauty Supply

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Peterborough, Ontario